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Pricing & Demand Response
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Marketing Demand Response to Customers - An Update from the Field (paper) Download 
2/6/2006
A Comparison of Switches and Web-enabled Programmable Thermostats for Mass Customer DR (paper) Download 
1/29/2007
A Demand Response Solution for "Neglected" Medium-Sized Customers (paper) Download 
1/29/2007
A National Assessment of Demand Response Potential Download 
Learn more about a new report, commissioned by the Federal Energy Regulatory Commission (FERC), providing state-by-state and national estimates of DR potential under multiple technology and policy scenarios.
10/15/2009
A National Assessment of Demand Response Potential (audio) Download 
Learn more about a new report, commissioned by the Federal Energy Regulatory Commission (FERC), providing state-by-state and national estimates of DR potential under multiple technology and policy scenarios.
10/15/2009
Achieving Energy Savings in Capacity Constrained Areas of Northern Nevada Download 
Discusses the Dayton Initiative, a creative example of leveraging cross program collaboration, social marketing and traditional program channels to bring energy savings to hard-to-reach rural markets.
2/10/2010
Ames Electric Services' Smart Energy DSM Initiative Download 
Discusses how Ames' Smart Energy Initiative has successfully been used to integrate energy efficiency and demand response programs.
10/6/2009
Assessment of Demand Response Options - A Distribution Company View (paper) Download 
12/8/2003
Best Practices of Outreach and Awareness for DR - The View from CA (paper) Download 
1/29/2007
BPA and the Future of the Smart Grid Download 
Learn how BPA is spearheading efforts in an outreach program with state and local governments, regulatory bodies, other regional utilities, and ultimately end?use customers.
10/5/2010
Case Studies of Outstanding Demand Response Programs Download 
Ideal opportunity to learn from DR experts.
1/29/2009
Changing Direct Load Control to Price Responsive Systems (paper) Download 
1/28/2009
Demand Response Resources Valuation and Market Analysis Download 
2/6/2006
Demand Response to the Rescue: How Demand Response helped to keep the lights on this Summer Download 
Experts from several of the nation's regional system operators to discuss their experiences this summer with demand response and how DR helped to keep the lights on during a season that included unprecedented heat waves, hurricanes and earthquakes. WATCH THE VIDEO
11/10/2011
Demand Response Update from the Nation's ISOs Download 
Shares experiences regarding demand response program implementation efforts at the various ISOs
10/29/2009
Demand Response Update from the Nation's ISOs (audio) Download 
Shares experiences regarding demand response program implementation efforts at the various ISOs
10/29/2009
Demand Response: The Stick is Mightier than the Carrot Download 
This paper presents a unique opportunity to evaluate how these two sets of program participants respond in diametrically opposite ways to similar conditions. The findings presented in this paper can help policy makers and program designers better understand residential customers' behaviors, leading to designs for DR programs that better meet the needs of the customer and utility.
2/7/2012
Designing a Customer-focused C&I Demand Response Program Download 
Discusses KCP&L's experience, process and results when it asked those questions in preparation for its 2007 curtailment season.
1/29/2008
Designing a Customer-focused C&I Demand Response Program (paper) Download 
1/30/2008
Diagnostic Support to the Customer in Pricing, Bill Design and Customer Service (paper) Download 
1/29/2007
Do Consumers Respond to Price Signals in the Restructured Texas Electricity Market? (paper) Download 
12/6/2004
Double Return Provides Commercial Customer and Utility Win-Wins Download 
Discusses how Hydro One developed an alternative program where the utility is offering to assist commercial customers to manage their own peak which benefits the utility system indirectly - a win-win situation.
10/6/2009
DR for Utilities in Restructured Markets: Getting More from Existing Assets (Paper) Download 
With substantial DR capacity and experience in both restructured markets and bilateral utility programs, learn how these constructs fit together to unlock value for utilities/stakeholders.
2/9/2010
Embracing Integrated DSM (paper) Download 
2/6/2006
Enabling Price-Responsive Demand Response using Legacy Load Management Technologies (Paper) Download 
Discusses the informational and technological requirements needed for legacy load-management system participants to introduce their own chosen responses to critical peak pricing.
2/11/2010
Energy Conservation in Capacity Constrained Regions of Northern Nevada (Paper) Download 
Discusses the Dayton Initiative, a creative example of leveraging cross program collaboration, social marketing and traditional program channels to bring energy savings to hard-to-reach rural markets.
2/10/2010
Energy Drill! Unique Demand Response in Schools Download 
Discusses Energy Drill, an innovative demand-response program modeled after fire drills.
1/29/2008
Energy Drill!! Unique Demand Response in Schools (paper) Download 
1/30/2008
Enhancing Price Response Programs Through Auto-DR: CA's 2007 Implementation Experience (paper) Download 
1/30/2008
Ensuring Real MWs from Your C&I Demand Response Participants Download 
Learn best practices in recruiting C&I participants and case studies on effective DR approaches.
2/9/2010
Ensuring Real MWs from Your C&I Demand Response Participants (Paper) Download 
Shares best practices in recruiting C&I participants and case studies on effective DR approaches.
2/9/2010
Estimating Demand Response Potential for Resource Planning Download 
Illustrates how customer demand data, market segmentation, and primary surveys can be used to estimate the potential for callable load reductions to meet utilities' long-term resource needs.
1/27/2009
Estimating Demand Response Potential for Resource Planning (paper) Download 
1/27/2009
Estimating Hourly Loads for 50 States (by Customer Segment) Download 
Summarizes analysis conducted as part of the FERC National Assessment of Demand Response Potential that combined load research data from 21 utilities with data on annual use, weather conditions, and air conditioning saturations in order to estimate hourly loads, by customer segment, for the US.
2/10/2010
Estimating Hourly Loads for 50 States, by Customer Segment (Paper) Download 
Summarizes analysis conducted as part of the FERC National Assessment of Demand Response Potential that combined load research data from 21 utilities with data on annual use, weather conditions, and air conditioning saturations in order to estimate hourly loads, by customer segment, for the US.
2/10/2010
Exploring the Limits of DR: A Duke Energy Case Study Download 
1/30/2013
Getting to Mom & Pop: Hydro Ottowa Small C&I DR Case Study Download 
1/29/2013
Has the Texas Electricity Market Achieved too Much Demand Response? (paper) Download 
1/29/2007
How the Utilities in TX Quantify Demand Reduction Impacts of AC EE Programs (paper) Download 
1/30/2008
How the Utilities in TX Quantify the Demand Reduction Impacts of Air Conditioning EE Programs Download 
Discusses how demand impacts from air conditioning efficiency measures have been estimated for use in the energy efficiency programs administered by the investor-owned electric utilities in Texas.
1/30/2008
Identifying Paths to Success Download 
OPA recently completed a DR segmentation survey with over 200 non-participating commercial, institutional, & industrial customers in Ontario with Opinion Dynamics. Read the key findings of this study & relevant insights for other program administrators.
7/31/2012
Impact Evaluation of PG&E's SmartRate Dynamic Tariff Download 
Provide estimates of the change in energy use by hour, for various customer segments, on critical event days.
1/28/2009
Impact Evaluation of PG&E's SmartRate Dynamic Tariff (paper) Download 
1/28/2009
Implementing a Successful C&I Demand Response Program: An Idaho Power Case Study Download 
Discusses Idaho Power's commercial and industrial demand response program
10/6/2009
Innovation in Commercial Whole Building Programs Download 
In 2010, FortisBC launched the Building Optimization Program. The speakers describe their first hand experience & lessons learned in designing & launching the program from scratch in a dual fuel, semi-rural territory. WATCH THE VIDEO
9/13/2012
Innovative Approaches to Align LDC Rates To Fixed Cost Structures (paper) Download 
2/6/2006
Innovative Peak Load Reduction Program (paper) Download 
12/6/2004
Integrating District Energy into DSM/ CDM Plans Download 
District Energy (DE) can be a great way to improve EE at the building, neighborhood & overall community levels. It is slowly appearing on the radar across Canada & in some parts of the U.S. Despite its efficiency credentials, DE is often ignored or sidelined by regulators, utilities and municipalities. Review some impressive examples of DE implementations which illustrate a range of policy, regulatory, financial and practical issues that need to be overcome to achieve success.
7/31/2012
International Approaches to Energy Efficiency and Demand Response Download 
We explore approaches to energy efficiency and demand response from an international perspective. WATCH THE VIDEO
10/13/2011
LIPA's Residential Voluntary Load Reduction Program (paper) Download 
1/29/2007
Living in a Rapidly Changing Regulatory Environment Download 
12/6/2004
Moving Residential Load Control from One-Way to Two-Way Download 
1/30/2013
National Energy Efficiency Benchmarking Study for Residential Air Conditioning Download 
Presents high level findings from Quantec's multi-client, nationwide study on the impact of residential central air conditioner programs.
1/30/2008
National Energy Efficiency Benchmarking Study for Residential Air Conditioning (paper) Download 
1/30/2008
Networked Building Control Enhances Demand Responsiveness (paper) Download 
12/8/2003
Non-Energy Benefits (NEBs) for a Real Time Pricing Experiment (paper) Download 
12/6/2004
Non-Traditional Utility Pricing and Demand Response Actions Download 
Discusses innovative applications of demand response and pricing in utility programs.
1/29/2008
Non-traditional Utility Pricing and Demand Response Actions (paper) Download 
1/28/2008
North American Utility Demand Response Survey Results Download 
2/6/2006
Nudging" Homeowners to Action Download 
Looks at qualitative and quantitative examples of works and what doesn't at the intersection of behavioral economics, online marketing and energy efficiency.
10/5/2010
Offer it… and They Will Save? Download 
Understand the results of two different residential Demand Response pilots employing Smart Grid technologies-Direct Load Control (DLC) and Innovative Pricing (IP). The programs have the same requirements and (utility) randomly assigned customers agreeing to participate in one of the program options.
2/7/2012
Opportunities, Barriers and Options to Implement On-Bill Financing for Next Gen EE Programs Download 
Examples from utilities and EE agencies across North America to illustrate implementation opportunities, barriers and options. Different, yet innovative, design approaches to the implementation of on-bill financing will be shared; and pros and cons of each approach discussed.
7/31/2012
Orchestrating Duke's 'Virtual Power Plant (Paper) Download 
Reviews the details of the program including the technologies and optimization features, contribution to smart-grid standards and opportunities for other utilities considering similar programs.
2/9/2010
Orchestrating Duke's Virtual Power Plant Download 
Presents results from its innovative McAlpine smart-grid program that is testing a "virtual power plant" at one of its substations in Charlotte, N.C.
2/9/2010
Peak Time Rebate's Dirtly Little Secret (paper) Download 
1/28/2009
Peak Time Rebate's Dirty Little Secret Download 
Reveals PTR's secret - customers could get paid for normal random variations in electricity use, resulting in potentially significant revenue loss.
1/28/2009
PowercentsDC Program: A Case Study in Customer-driven Demand Response Download 
Illustrates a case study in customer-driven demand response. Results from the PowercentsDC™ Pilot Project, an ongoing smart meter program for approximately 1400 customers will be discussed. Using a three-tiered pricing system for different consumers - simple TOU, CPP and PTR - as well as load control, in home feedback, metering and marketing strategy, the project effectively demonstrates the benefits of residential demand-response.
2/10/2010
POWERCENTSDC™ PROGRAM: A CASE STUDY IN CUSTOMER-DRIVEN (Paper) Download 
Illustrates a case study in customer-driven demand response. Results from the PowercentsDC™ Pilot Project, an ongoing smart meter program for approximately 1400 customers will be discussed.
2/10/2010
Pricing Experiments: What We've Learned & What's Next (paper) Download 
12/8/2003
Programs, Case Studies and Lessons Learned Download 
Features overviews of several programs being offered throughout the country.
10/5/2010
Real Mass Market Customers React To Real-time-differentiated Rates (paper) Download 
2/6/2006
Renewable Energy: Beyond the Early Adopters Download 
Describes how customers' attitudes, concerns, and options towards renewable energy have changed as the program has moved beyond the early adopter customer.
10/5/2010
Research and Work from Regions Throughout the United States (paper) Download 
1/29/2007
Residential Real-Time Pricing Program Achieves Savings for Utility & Customers Download 
The Ameren Illinois Utilities' Power Smart Pricing Program is a low-tech program founded on the proven principle that basic knowledge is sufficient to enable most customers to respond beneficially to RTP. Learn about the fascinating results from this program.
2/11/2010
San Diego Gas & Electric's Short-term Demand Response Forecasting System Download 
Reports on system performance and lessons learned from implementing a statistically-based demand response forecasting system.
1/27/2009
San Diego Gas & Electric's Short-term Demand Response Forecasting System (paper) Download 
1/27/2009
Small Commercial Customer Direct Load Control - It Works & It's Cost Effective (paper) Download 
12/8/2003
Smart Grid Success through the Promise of Customer Engagement Download 
Details what utilities can do to deliver the insights and benefits of the Smart Grid to all customer segments, without waiting for in?home devices and home area networks, through a high?touch and low?tech strategy with existing communications channels.
10/5/2010
Smart Marketing Translates to PeakRewards for Your Program and Customers Download 
Learn more about how to grow enrollment from BGE's award-winning PeakRewards program.
10/6/2009
State Regulatory Activity on Time-Differentiated Electric Pricing Programs (paper) Download 
12/8/2003
Successful Integration of EE & DR Programs in the Northern California Food Processing Market Download 
Discusses the key factors involved in building a diverse team to ensure program success; the common technologies being deployed to reach program goals, and examples/case studies of food processors who are currently implementing both EE and DR projects.
10/5/2010
The iCanConserve Program Download 
Discusses how his program combines demand response and energy efficiency programs.
10/5/2010
The Load-impact Estimation and Cost-effectiveness Protocol Rulemaking in California (paper) Download 
1/30/2008
The National Action Plan on Demand Response Download 
Explains the core contents of the Plan, how the Plan is envisioned to be implemented, and how it will ultimately affect utilities and their customers, as well as technology vendors, service providers, and other industry players. Click here to view video
8/26/2010
The National Action Plan on Demand Response (audio) Download 
Explains the core contents of the Plan, how the Plan is envisioned to be implemented, and how it will ultimately affect utilities and their customers, as well as technology vendors, service providers, and other industry players.
8/26/2010
The New England Forward Capacity Market and Other Initiatives Download 
Discusses the Forward Capacity Market, a wholesale market designed by the six New England states and industry stakeholders to promote investment in supply and demand resources.
1/29/2008
The New England Forward Capacity Market and Other Initiatives (paper) Download 
1/29/2008
The Power of Collaboration Download 
Describes the benefits of bringing a diverse group of players to the table for the benefit of the residential and commercial customers.
10/5/2010
The Role of Demand Response in Default Service Pricing Download 
2/6/2006
The Role of Smart Grid Technology in Integrating EE and DR Policies Download 
Provides an overview of the latest developments in the deployment of smart grid platforms and how these technology/network systems are likely to transform/change the way energy efficiency and demand response programs are offered to customers and evaluated.
10/5/2010
The Smart Meter Debate: Managing Key Risks During the Deployment Period Download 
Focuses on the deployment stages of the Smart meter lifecycle. Click here to view video
11/4/2010
The Smart Meter Debate: Managing Key Risks During the Deployment Period (audio) Download 
Focuses on the deployment stages of the Smart meter lifecycle.
11/4/2010
Understanding Customer Decisions Associated with Default Dynamic Pricing (Paper) Download 
Compares the characteristics of customers who stayed on the rate with those who left, and examines the drivers of those decisions.
2/11/2010
Understanding Demand Response Opportunities and Barriers (paper) Download 
2/6/2006
Using AMI Technology to Promote Energy Efficiency Download 
Highlights how one investor-owned utility used their AMI deployment program as a way to successfully inform, engage, empower and motivate its customers.
10/5/2010
Using Financial Engineering Methods to Value Customer Participation Limits (paper) Download 
1/27/2009
Utility Demand Response in Restructured Markets Download 
Using demand response for emergency purposes is prevalent in restructured markets. However, these resources represent significant additional opportunity in the form of potential utility programs. Read and learn more.
2/9/2010
Value of Reliable Price Signals in Driving Conservation Download 
1/29/2013
Will Tomorrow's Restructured Markets Provide Opportunities... (paper) Download 
12/8/2003