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Spring 2008
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Using Commercial E-Tools for Custom Programs Download 
Shares the pros and cons of using a Web-based program, as well as provide suggestions for creating your own tracking system.
WECC's Award-Winning Program for their Focus on Energy Programs Download 
Learn how WECC met these challenges and exceeded the program expectations using a mix of new and traditional marketing strategies.
Launching the Large-Scale Program Download 
Learn how one implementer has used innovative techniques to reach and successfully encourage a high volume of interested customers to meet very aggressive participation targets in a variety of market environments.
Using the Principles of Social Marketing When Designing and Implementing Energy Efficiency Programs Download 
Focuses on the importance of developing appropriate marketing messages, understanding the audience, and working to change the behaviors of targeted customers.
Enbridge's Commerical E-Tools: Making DSM More Efficient Download 
Shares how it uses its commercial e-tools to enhance gas and electric DSM results for its programs.
Residential E-Tools Download 
Provides a case study of how one utility is using residential e-tools to assist its residential customers.
Retiring those Old Appliances Download 
Providess information on how to develop and implement effective appliance recycling programs.
National Grid - AESP Energy Award for Outstanding Achievement in Program Implementation Download 
Discusses lessons learned and tips to success that National Grid has amassed from its 20 years of energy efficiency program implementation.
Pacific Gas & Electric Company - AESP Energy Award for Outstanding Achievement in Program Innovation Download 
Describes how PG&E partnered with high-tech customers operating data centers and IT infrastructure, to develop a portfolio that will drive energy efficiency accomplishments in this market segment.
NEEP - AESP Energy Award for Outstanding Achievement via Collaboration for Program Implementation Download 
Discusses how the program used a multi-level approach to make qualifying fixtures available to customers and electrical contractors, and developed a suite of innovative marketing materials to reach out to critical target groups.
Home Performance with ENERGY STAR Download 
Provides information on this national program from the U.S. EPA and U.S. DOE, as well as illustrate on one or two utilities are implementing the program at a local level.
ENERGY STAR's HVAC Quality Installation Program Download 
Provides an overview of the program and how it can help your customers save energy.
Oncor Electric Delivery's Implementation of ENERGY STAR's HVAC QI Program Download 
Provides lessons learned and findings from Oncor's experience with the this new ENERGY STAR initiative.
The Critical Connection between the M&V Contractor, Implementation Contractor and Program Manager Download 
Addresses how Nevada Power and Sierra Pacific handles this issue.
What You Should Know Before Starting an Energy Efficiency/DSM Program Download 
Learn from Westar Energy's experiences as they formed their Energy Efficiency/DSM department.