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National 2012
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A New Motown Record: Engaging Detroit Neighborhoods Download 
Learn how the NESO program became one of the most ambitious residential pilot programs of recent years & how it provides a tremendous learning opportunity on how to launch a large-scale program that provides solid employment opportunities, cost-effectiveness, customer satisfaction & energy savings.
2/7/2012
And now over to Massachusetts: Developing Standardized NTG Approaches Download 
This Massachusetts C&I study focuses on general methods for estimating what would've happened absent a program. It revisits the 2003 standardized C&I free-rider & spillover methodology used by MA program administrators, & reviews other methodologies now being used across the nation. It explores the pros & cons of alternative methods for estimating what would have happened absent a program in different contexts.
2/8/2012
Balancing Energy Efficiency and Demand Response Portfolios in PA Download 
The paper discusses the technical and institutional challenges in developing aggressive energy efficiency portfolios, with a focus on an integrated approach to planning and implementing energy efficiency and peak load reduction programs,with aggressive targets, under a strict budget and compressed schedule.
1/20/2011
Balancing Energy Efficiency and Demand Response Portfolios in PA Download 
The paper discusses the technical and institutional challenges in developing aggressive energy efficiency portfolios, with a focus on an integrated approach to planning and implementing energy efficiency and peak load reduction programs,with aggressive targets, under a strict budget and compressed schedule.
1/20/2011
Barriers and Strategies for Achieving Energy Code Compliance - the NH Experience Download 
2/8/2012
Best Practice Strategies in Implementing a New Home Program Download 
This paper will detail how the program addressed these difficult conditions, leveraged the value of ENERGY STAR without requiring ENERGY STAR as a qualification, and how it found the right motivations for builders.
2/8/2012
Bringing Them Home: Rebate Agents Score Contracts for Utilities Download 
Lets examine the roles of rebate agents in the energy efficiency program market. The origins of these market actors; the number of firms; the activities and services they provide; and the range of their influence nationally are discussed.
2/8/2012
Carving out Mind Space, and Compelling Action for EE with Small and Medium Business Customers Download 
Hear about the impressive results yielding new records in SMB customer participation of EE programs.
2/8/2012
Coming Into the Spotlight: Finding a Starring Role for Community-based Initiatives Download 
Case studies from across the U. S. examine 3 potential roles for community-based programs. Implementation approaches & results are examined to understand how community-based programs might be used as a transmission and distribution deferral strategy; to channel customers into existing energy efficiency programs; & to change behavior.
2/7/2012
Commercial Audits and their Impact on Project Implementation Download 
Utilities continue to look for innovative and cost-effective ways to achieve energy savings. Through Oncor's Commercial Energy Audit Program, the company is able to test the value and impact of commercial energy audits on converting knowledge into actual energy savings. The program is designed to increase participation in Oncor's incentive-based commercial programs by helping customers identify eligible energy efficiency projects.
2/9/2012
Dances with Renewables: Case Studies of Demandside Ancillary Services Download 
Read how innovations in Demand Response technology are enabling Demand Response programs to fulfill utility ancillary services (A/S) requirements.
2/7/2012
Demand Response: The Stick is Mightier than the Carrot Download 
This paper presents a unique opportunity to evaluate how these two sets of program participants respond in diametrically opposite ways to similar conditions. The findings presented in this paper can help policy makers and program designers better understand residential customers' behaviors, leading to designs for DR programs that better meet the needs of the customer and utility.
2/7/2012
Electric Vehicle Drivers: Consumer Expectations of their Utility; And How Utilities are Delivering Download 
A recent North American consumer survey reveals the expectations of utilities concerning plug-in electric vehicle programs and infrastructure. This presentation will offer a look at the expectations & perceptions surrounding the utilities' role along with a parallel look at some of the programs utilities are already undertaking.
2/7/2012
ENERGY STAR for New Homes Version 3 Pilot Study: Finding Effective Strategies for Raising the Bar Download 
This presentation explores the preconceptions that builders, raters and program managers had about the time, cost, training, and oversight that would be required to complete a qualified home before and after participating in the pilot.
2/8/2012
Enhancing C&I Programs and Customer Experience through Fuel Blind Screening Download 
Hear how fuel blind screening can help program administrators increase savings per participant in a cost-effective way while improving the customer experience. Electric and gas projects screened separately may not be cost-effective, but through fuel blind screening, a cost-effective custom C&I program may be identified by combining gas and electric savings or by including non-gas, non-electric benefits in its total resource cost test.
2/7/2012
Evaluation of Smart Grid Projects Presents Challenges But Promises Rewards Download 
The paper will leverage real-world examples from at least three ongoing utility Smart Grid pilot projects to illustrate various challenges and will present insights gained through analysis of Smart Grid generated data. New techniques can leverage data to enhance traditional impact analysis, as well as to perform analyses that have not previously been possible.
2/9/2012
Findings, Challenges and Lessons Learned from the Evaluation of ARRA - Download 
Learn about the team's overall evaluation approach, key findings from the evaluation, challenges that were faced throughout the project, how those challenges were overcome, and lessons learned. With only a few ARRA-funded program streams being evaluated, the experience of this team will help shape the direction for future ARRA program evaluations.
2/9/2012
For Better or Worse - Consensus-Based Statewide Evaluations Download 
This case study is not only an opportunity to investigate whether or not they are working and what impact they have on implementation efforts, but also an opportunity to discover best practices that may enhance the consensus evaluation process in the future.
2/8/2012
Getting Ahead of the Demand Curve: Download 
This case study of the Automated Demand Response (ADR) program will profile an innovative technology from the perspective of the customer, utility, government agency and program administrator.
2/9/2012
Getting People Turned Off is Exciting: Benchmarking Residential Demand Response Programs Download 
This paper will take a detailed look at what kind of market penetration numbers and peak impacts the presenter is seeing from a multitude of utilities, how these leading programs market to their customers, which target segments are best, and which messaging and marketing techniques work. The utilities with the highest number of enrolled customers have learned by doing and now you can learn from them!
2/8/2012
Innovation in Retro- Commissioning Program Design: The Value of Customer Partnerships Download 
This paper discusses the pilot program and its unique approach to reach a large market segment deemed most likely to yield the greatest savings from a retro-commissioning based program. Program design, implementation and results are discussed, as well as the applicability of the pilot approach to other market segments which could benefit from a targeted market-specific methodology to retro-commissioning.
2/9/2012
Interactions between EE Programs Funded Under the Recovery Act and Utility Customer-Funded Programs Download 
Some ARRA solutions may persist as important new elements in the future of U.S. energy efficiency. How those programs interacted with existing utility customer-funded programs is the subject of this report from Lawrence Berkeley National Laboratory.
2/9/2012
Lessons Learned in Impacting Industrial Energy Efficiency Download 
This paper delivers lessons learned & practical information on how to tackle the industrial market by understanding what similarities exist within "clusters" of similar types of manufacturing businesses.
2/7/2012
Leveraging Community Leadership in Delivering Low-Income Energy Efficiency Programs Download 
Progress Energy developed Neighborhood Energy Saver (NES), a program that is changing how they effectively reach low-income residential customers. The paper focuses on how the program plans, engages & efficiently serves the entire community & how this approach can be applied by utilities to many other communities to cost effectively bring much needed energy savings to large numbers of low-income residents.
2/7/2012
Leveraging EPACT and Financing for Commercial Lighting Direct Install Programs Download 
The paper covers the economic climate, and what did not work for commercial electric energy efficiency; how the EPACT tax deduction can be leveraged for municipal customers and the positive results of the reinvented program.
2/9/2012
Making Money with the Business of DSM Download 
This paper addresses the basic essentials for a DSM business model, as well as a model that will grab the attention of the utility executive and provide the steps necessary for a paradigm shift for all stakeholders
2/8/2012
Meeting Energy Efficiency Goals: The Massachusetts Experience Download 
As more and more processes are developed to inform, oversee and regulate the efficiency programs, the question begs to be asked: whose programs are these? The Massachusetts experience is a balancing act that includes an advisory council comprised of 11 stakeholders, 3 regulatory agencies, and 11 utilities.
2/8/2012
Mid-Course Corrections: Making Adjustments Based on PY 1 Results Download 
What happens when the advertising messages miss the mark, key data is not tracked in the program database & customers simply just don't respond? This interactive session addresses common first-year challenges to new DSM programs & provide opportunities for brainstorming real-world solutions to these vexing problems. This interactive session builds upon the results presented in last year's successful interactive session on the basics of EM&V.
2/7/2012
Minimizing Free Ridership: A Successful, Focused Approach to Appliance Markdowns Download 
This panel brings together industry partners to discuss the design and implementation of the first successful pilot program to use the markdown model to promote energy efficient appliances.
2/8/2012
Money on the Table: Download 
This paper will use benchmarking findings from more than a dozen programs to review common utility practices for DR program design and operation and to identify what utilities are doing to 1) make DR more central to utility operations and planning, and 2) create more value for the DR capacity that is developed.
2/8/2012
More Than The Sum: How A Whole Home Program Leads To Energy Efficiency Success Download 
This paper will show 'before and after' marketing strategies and use in-market results to demonstrate how the program consolidation reinvigorated the initiatives and encouraged people to take more responsibility for the amount of electricity used in their homes.
2/8/2012
Offer it… and They Will Save? Download 
Understand the results of two different residential Demand Response pilots employing Smart Grid technologies-Direct Load Control (DLC) and Innovative Pricing (IP). The programs have the same requirements and (utility) randomly assigned customers agreeing to participate in one of the program options.
2/7/2012
Opportunities for Desktop Computer Energy Efficiency Programs Download 
This paper reviews the three measures: installing high-efficiency current generation equipment and utilizing power management features; using mobile equipment (laptops) with desktop docking stations; and, in limited cases, considering conversion to thin-client systems. All three approaches deliver similar energy efficiency improvements, often exceeding a 75 % decrease compared to typical desktop systems.
2/8/2012
Panel: DSM as a Business - Delivery, Incentives, and Regulatory Download 
This panel will address the fundamental problem of transitioning DSM into an important core business process and changing the overall industry paradigm.
2/8/2012
People are People: Energy Efficient Behaviors and Decisions at Home and at Work Download 
We explore the differences between behaviors and purchasing decisions at home and at work. From there, we will discuss the implications of these differences on designing and implementing commercial energy efficiency programs. The presentation will include success stories, cautionary tales, and will provide specific recommendations for adding behavioral components to commercial DSM programs.
2/8/2012
Powering Prosperity:How EnergySmart Jobs Generated Savings, Stimulated Business & Created Jobs Download 
Read how a comprehensive program model and marketing strategies bring utilities across the state together with government- and privately-funded entities. The connection between these program participants enables EnergySmart Jobs to engage contractors and manufacturers in a way that provides a career path for California's at-risk youth, while at the same time saving California businesses millions of dollars in energy costs.
2/9/2012
PV Export: Shedding Light on the Sunshine Resource Download 
Many of the PV systems generate electricity in excess of the customer's consumption & result in the export of electricity to the grid during different intervals. Very little is published, however, about the frequency, magnitude, timing, or geographic location of the exported electricity. The main goal of this evaluation is to estimate & characterize residential & commercial PV export for CSI participants.
2/8/2012
Regional Program Platforms: Building a sandbox where everyone can play! Download 
Learn how a multiple channel offer improves the success and participation of utilities and end-users, particularly when a service territory is a mix of rural and urban. Case studies will also help illustrate benefits from this diverse model.
2/8/2012
Relationships Matter - Transforming HVAC Through Quality Maintenance Download 
SCE created a program that builds upon the new industry standard for "quality maintenance" (QM). This paper explores how ongoing industry engagement in program design & implementation has leveraged support for market transformation, & how the program's relationship-focused approach establishes a scalable platform for pursuing deeper savings.
2/7/2012
Residential Retrofit Programs: What's Working? Perspectives from National Program Leaders Download 
Residential retrofit programs are increasing nationwide & have gained federal support for continued growth. The panel looks at the different regional and national trends in home retrofit programs; identify best practices and challenges; and debate the effectiveness of these approaches, as well as the multitude of tools, federal programs, & certifications available.
2/9/2012
Retro-Commissioning for Compressed Air Systems: Download 
This paper discusses the lessons learned by the WI Focus on Energy program in administering a Pilot Industrial Retrocommissioning Program that incorporates customer implementation obligations in order to capture savings from a study & justify higher, more impactful incentives.
2/9/2012
SDG&E's Smart Grid - Smart Meter Customer Data and Future Plans Download 
Read how SDG&E plans to leverage their smart meter investment and data to provide customers with useful information and tips on how to better monitor and use energy. SDG&E is currently 98 % complete with its smart meter deployment, and is one of the industry leaders in working with its customers to find ways for customers to benefit from the technology.
2/9/2012
Segmentation: Getting Businesses to See, Be Challenged by Their Peers Download 
This paper outlines AEP's approach to perform segmentation, review results against the utility's market potential study, and perform research with customer segments that are not participating to understand their barriers.
2/8/2012
Smart Grid Strategies for Maximizing Savings from Customer PV Installations Download 
This paper will discuss practical applications of AMI, and how utilities could use AMI to account for, and maximize, energy savings and peak demand reductions from distributed generation systems.
2/8/2012
Southern California Edison's Approach to Continuous Energy Improvement Download 
This paper describes Southern California Edison and Southern California Gas's design and integration of the CEI pilot program to its existing products and service offerings to non-residential customers.
2/7/2012
Spy In the Sky: Aerial Thermal Imaging for Community-Based EE Download 
This case study discusses the recent aerial thermal imaging for Cedar Falls, IA, which illustrates how coupling aerial thermal imaging with geographic information system (GIS) capabilities can engage customers or a community in making energy efficiency changes.
2/8/2012
Tales from the Dark Side: Five Ways to Miss Industrial Energy Savings Opportunities Download 
2/7/2012
Tales from the Heartland: Demand Response in the Agricultural Sector Download 
This paper brings together aspects of two very different agricultural projects, a Demand Response potential assessment and an Auto-DR implementation project, to look at the life-cycle of pioneering Demand Response programs for agricultural customers. From program potential, development to implementation, the presenters address each aspect of DR program planning with respect to the unique characteristics and opportunities for agricultural customers.
2/9/2012
Technical Studies: Dust Magnets or Savings Generators? Download 
Do you ever wonder if Technical Studies (Energy Audit Reports) just sit on the customer's shelf & gather dust? What about studies paid for by utility incentive programs? This paper addresses these issues and more for the C&I incentive program for APS.
2/7/2012
The Big Squeeze: Where Will 2020's Savings Come From? Download 
This paper documents the "Big Squeeze" occurring in this decade, as efficiency standards raise baselines and narrow the energy savings available from many of the most common DSM measures. At the same time, about half of the states have Energy Efficiency Resource Standards that mandate savings targets for utilities.
2/8/2012
The Challenges of Implementing DLC Programs in Rural Areas Download 
Read about lessons learned from the implementation of a direct load control program in northern Idaho. The social & cultural characteristics of rural communities influence customer perception of utilities & energy-efficiency programs. Marketing & implementation strategies that have succeeded in urban areas may not be appropriate in this different context. This paper examines the barriers encountered with a rural DLC program & the successful strategies employed to overcome the challenges.
2/9/2012
Trade Ally Roundtable: Engaging this Key Marketing Arm Download 
This roundtable focuses on how programs engage TAs over time, the benefits of engagement to all, and solutions for further enhancing TA relations.
2/8/2012
Two Years and 100 MW: C&I Program Design for NV Energy Download 
This paper provides a rare look at NV Energy's portfolio program design from beginning to end. It begins with an assessment of Demand Response potential in NV Energy's southern territory for the commercial and industrial class. The initial assessment helped NV Energy to determine if the goal that they faced was realistic, and which customer groups had the most potential.
2/8/2012
Understanding the Impact of Electricity Pricing & Technology on Consumer PEV Charging Behavior Download 
As the adoption of plug-in electric vehicles increases, there will be a commensurate dependency regarding the availability of electric transportation fuel from electric utilities. To serve this growing customer need, utilities will likely focus on the safe, reliable & efficient integration of PEV loads with the electric grid. The purpose of this study is to more closely examine PEV charging decisions, & specifically, the role of electricity pricing in making those decisions.
2/7/2012
Update Your Energy Status: Digital Innovation as a Marketing Catalyst Download 
The paper highlights the four successful components of the approach: social media, interactive shopping tools, social shopping and ongoing online marketing strategies. Attendees will be empowered to tap into new consumer media and shopping habits in order to effectively engage a wide range of customers.
2/8/2012
Using Microsites to Achieve Macro Results Download 
Effective use of a website, and the tools it contains, can go a long way toward satisfying commission and program objectives. For many utilities that may be easier to achieve by creating a microsite, or dedicated specialized website to focus on a narrow area such as energy efficiency, and avoiding the bureaucratic and regulatory hurdles to being nimble.
2/8/2012
Utility Business Opportunities Related to Plug-in Electric Vehicle Adoption Download 
Read about practical examples & advice gathered from the direct experiences of PEV program managers from across the country. The presenter explores & compares utility business opportunities related to PEV adoption, highlighting existing case studies, strategic partnerships, & future opportunities for electric utilities.
2/7/2012
Whose Perspective is Right? The Impact of the Utility-Cost Test Download 
This study examines the theory behind each test perspective; the rationale for adopting each test; and key outcomes, including achieved savings, overall cost-effectiveness, cost-per-kWh, diversity of program offerings, and rebate levels.
2/8/2012