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National 2011
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The Smart Grid "Front End:" Driving Customer Behavior Change Download 
Find out how PG&E's ambitious efforts to build a comprehensive customer communications platform to drive high customer involvement in the Smart Grid is working. This communications platform helps small- and medium-business customers participate in time-variable electric pricing plans, which became mandatory in May 2010, as well as helping residential customers behave more efficiently to drive large-scale energy savings.
1/19/2011
2010 E Source Print Ad Awards Download 
Although technology and program design are both important for efficiency program success, fighting through the clutter is equally important. Standout advertisements are highlighted & self-reported objectives, tactics, & targets discussed. The quantitative & qualitative measures of effectiveness, including whether the ads are memorable, thought provoking, cutting-edge and actionable, will be shared.
1/18/2011
A "Smart" Way to Residential DR and Dynamic Pricing Download 
This paper will report on early success in 1) enabling time-differentiated rates without replacing AMR infrastructure, 2) integrating with legacy billing and back-office applications, and 3) providing sound technical, economic, and marketing information that can be used to inform the company's future Smart Grid investment decisions.
1/19/2011
A Little Tweetie Bird Told Me! Download 
Social media is here to stay and may well be the communications channel of choice by the customer of the future. The presenter described the tactics WECC uses to seamlessly integrate their messaging to consumers by specific programs, and shared case studies and results.
1/18/2011
A Tale of Two Existing Home Program Models Download 
Oncor has simultaneously implemented two comprehensive existing home program models in the same geographic area. The first is based on the national Home Performance with ENERGY STAR program design and the second uses HERS Raters who are certified in the Texas Home Energy Audit Standard Program. From the perspective of a utility, this presentation provided a side-by-side comparison of both program models.
1/19/2011
Accelerating the Emergence of Residential Heat Pump Water Heater Technology Download 
Attendees will understand the purpose, intentions, immediate-term impacts and longer-term potential of renewed, focused collaboration among regional energy efficiency organizations with respect to moving residential heat pump water heater technology into efficiency programs.
1/20/2011
Begetting Better Baselines: Optimizing DR Measurement and Verification Download 
Nothing is more crucial for successfully using demand response (DR) as a reliable, cost-effective resource than the manner in which it is measured. A consistent, precise M&V approach will assure that DR providers are accurately rewarded for what they provide, and are not rewarded for demand reductions that would have occurred anyway.
1/19/2011
Building Energy Code Compliance Evaluation: Lessons Learned and new Directions Download 
This session will contribute to understanding the new directions in building energy code policy. Results from a recent review of more than 50 energy code compliance studies, lessons learned and recommendations for improvements will be shared. Key takeaways are an in-depth briefing on the new U.S. DOE building energy code compliance methodology intended to help states meet their ARRA code compliance reporting requirements.
1/19/2011
Building Performance with ENERGY STAR: Pilot Initiatives Download 
The panel discussed a national overview, along with two specific case studies of Building Performance with ENERGY STAR pilot programs.
1/19/2011
Customer Choice and Program Administrator Collaboration in NY Download 
This paper examines the impact of New York State Public Service Commission policies in the Energy Efficiency Portfolio Standard (EEPS) with respect to the role that program administrators play in delivering energy efficiency opportunities to New York ratepayers. Learn why the collaborative EEPS effort concluded that both the public utilities and NYSERDA were essential to the success of achieving the EEPS goals.
1/18/2011
Deep Energy Retrofits: Four Real World Examples and Lessons Learned Download 
SMUD and NREL partnered on a unique research and development program that works with local builders in dramatically improving the energy performance of existing homes. These "Deep Energy Retrofits" feature advanced construction techniques and energy efficiency measures designed to reduce an existing home's energy use by 50% or more.
1/19/2011
Demand Response Customer Experiences: Lessons Learned from ComEd Cycling Events Download 
Capturing the customer experience, satisfaction and energy savings of a demand response program is critical to the overall design and success of the program. The information presented will uncover lessons learned for other utilities interested in determining the best way to undertake a similar A/C cycling demand response program.
1/20/2011
Designing a Pilot Program to Encourage Net-zero Energy Commercial Buildings Download 
Energy Trust of Oregon's Path to Net Zero pilot, supports owners and builders of commercial new construction and major renovation projects who are constructing buildings of exceptional energy performance and pursuing a net-zero energy building standard. This pilot program is among the first in the nation to provide comprehensive incentive offerings for projects pursuing a net-zero standard.
1/19/2011
Developing a Trade Ally Network from the Ground Up Download 
This presentation detailed the insights PG&E gained from building and managing its successful trade ally network, including challenges and solutions. As they work to build their own trade ally networks, other utilities can benefit from PG&E's experience and lessons learned.
1/20/2011
Discontinuing Residential CFL Incentive Programs Download 
After offering incentives for nearly 1.8 million CFLs in 2007, NEEA concluded that additional support of the Northwest lighting market was no longer necessary. This paper shares lessons learned from NEEA's experiences & discusses the potential effects & broader implications of withdrawing incentives, & offers recommendations other program sponsors will find useful when crafting their own program strategies.
1/18/2011
Do all those Comparison Reports Really Work? Download 
During 2009 and 2010 Duke Energy sent home energy comparison reports out to 50,000 customers. Hear the results of this program and how the inclusion of the Hawthorne effect group is unique and noteworthy.
1/19/2011
Evaluation Planning: Lessons learned in Maryland, Ohio and Massachusetts Download 
Understand key challenges facing state energy organizations seeking to develop evaluation frameworks to provide both formative advice to new program administrators and summative energy savings results to track progress towards electricity savings goals. This panel will contrast the different approaches used to develop evaluation and policy frameworks in several states that recently adopted aggressive energy savings goals.
1/20/2011
Find the Magic: Using Work Standards to Increase Savings in Home Retrofits Download 
This presentation will include a summation of months of collaborative work from the nation's building science and energy experts on work standards for the retrofit industry, as well as share information on what is being done to create and establish national standards.
1/18/2011
Fostering Innovation to Benefit Existing and Future Programs Download 
To meet aggressive energy conservation and renewable targets, OPA established the Conservation Fund to provide funding for sector-specific electricity conservation pilot projects. The Technology Development Fund promotes the development and commercialization of technologies that have the potential to improve electricity conservation or demand management. Learn how both funds, coupled with EM&V, led to the inclusion of innovation in mainstream programming.
1/18/2011
From Superheroes to Sweating Refrigerators: DSM Marketing Strategies that Work Download 
Learn what utilities say is their single-most effective energy efficiency and/or demand response program and provide in-depth research results around how those highly successful programs are marketed to residential or C&I customers. Be inspired, and take away concrete processes, visuals, ideas and strategies they can use to develop their own winning marketing and promotional campaigns.
1/18/2011
Fuel Neutral Greenhouse Gas Emission Reduction: Three Pilot Programs Download 
Demonstrating innovative programmatic approaches to support greenhouse gas (GHG) emission reduction projects, this paper introduces the ten-state Regional Greenhouse Gas Initiative now underway in the Northeast. The program's cooperative fit with international and preliminary U.S. GHG efforts will be briefly discussed before exploring the details of three fuel-neutral GHG emission reduction pilot programs developed by ERS.
1/20/2011
Have the Inmates Taken over the Asylum? Download 
This panel of experts discussed and debated some of the key challenges the industry faces. Sample questions include: If we have been doing impact evaluations for over 20 years, do we need to continue them?What role do evaluators have during planning and design? What role do regulators have? Have they become the pseudo-evaluators?
1/19/2011
Home Performance DIRECT: Beyond Home Performance with ENERGY STARĀ® Download 
Learn how a direct installation program can result in immediate energy savings, encourage long-term market transformation and utilize an effective contractor network that perceives real value through participation in a program that truly demonstrates how to be successful.
1/19/2011
How Much is Too Much Demand Response? Download 
This content-rich presentation suggests utilizing the standard practice tests as an acceptable measure of intrinsic value, and using financial engineering methods to value the extrinsic value. These two methods combined provide a better measure of the overall value of demand response.
1/20/2011
How to Design a Gas Program Evaluation Download 
Gas efficiency programs are expanding rapidly across the country. Results were presented from a selection of recently completed gas and gas-oriented evaluations which will help planners and engineers optimize investments in future evaluations.
1/19/2011
Identifying the Benefits of the Smart Grid for Consumers Download 
This paper will help utilities place their Smart Grid and AMI plans within the context of a broader energy management solution that has demonstrable and quantifiable benefits to the consumer and, thus, improve the chances of approval and project success.
1/19/2011
Impact of Regulatory Changes on EE Lighting Programs Download 
Over the next several years, regulatory changes (e.g. EISA and DOE rulemaking) and evolving R&D on new lamps will bring about substantial changes in the U.S. replacement lamp market and lighting programs. This paper takes significant steps beyond recent conventional wisdom regarding lighting program design, and makes recommendations that will benefit program sponsors, regulators, and most importantly, consumers.
1/19/2011
Improving Cost Effectiveness by Coordinating with Gas Utilities Download 
Read how one electric utility coordinated with gas utilities to develop several pilot programs including a multifamily direct install, single family retrofit, commercial custom and retro-commissioning, and a small business direct install program. Presenter highlighted specific program features, results of each pilot, and the collective impact on the utility portfolio.
1/19/2011
It's a Small World After All: Community-based Programs Download 
An interactive panel discussion with some great utility and public benefits case studies of community-based marketing programs that get results. Find out why communities are eager to work with energy providers on behalf of their residents and small businesses, and how it can help you meet your program goals and marketing objectives.
1/19/2011
Let the Retailer Decide: Piloting a new Mass Market Coupon Download 
Learn valuable insights from the retail sector to improve upon mass market program design. If you're a small- to mid-sized utility, it's often difficult to get retail partners actively engaged. Letting the retailer have input helps strengthen a utility's program delivery capability.
1/20/2011
Leveraging PACE Financing to Achieve Commercial-sector Energy Efficiency Goals Download 
Update your knowledge about Property Assessed Clean Energy (PACE) financing, also known as tax lien financing, for the commercial building sector. This thought-provoking paper contemplates how utilities and demand-side management providers can leverage or complement PACE programs to achieve energy and load reduction goals in commercial and industrial sectors.
1/18/2011
M&V Requirements Link new Existing Energy Efficiency Financing Models Download 
Discover innovative energy efficiency program financing models that move beyond the traditional ratepayer financed model. You will hear about five financing models that have recently been proposed and implemented; and examine how the net energy savings from these financing approaches can be measured and verified to support integration with existing utility programs.
1/18/2011
Managing Subscription Rates: Waiting Lists and Expectations Download 
C&I incentive programs across the nation have been growing quickly. This paper, using data from across the U.S., explores how various utilities have addressed participation flow rates, including making the most of waiting lists.
1/19/2011
Multifamily Affordable Housing Program Collaborative Design Download 
Learn about the collaborative design/delivery strategy behind the development, regulatory approval, and successful launch of PSE&G's Residential Multifamily Housing Program.
1/18/2011
Multifamily: One of These Things is not Like the Others Download 
Get a glimpse into one of the first multifamily programs to gain traction in the Southwest. This presentation described the ThermWise Multifamily Efficiency Program as a cost-effective, prescriptive incentive program targeting measures that yield gas space and water heating energy savings.
1/19/2011
Multiple Plans Work Together Download 
This compelling presentation is an excellent example of how merging the marketing of energy efficiency and renewable energy can result in immediate and sustainable results. The speaker illustrated how by combining the efforts of its suite of programs, Wisconsin's Focus on Energy initiative witnessed unparalleled success in 2009.
1/19/2011
Not Quite Retrocommissioning: Download 
In the fall of 2009 Franklin Energy Services launched a Retrocommissioning (RCx) pilot program for one of its clients. Unique to this pilot program is the inclusion of an operations and maintenance review phase that targets operation and control measures prior to proceeding with retrocommissioning in selected facilities.
1/19/2011
OPPD New Technology Pilot Program Download 
how OPPD installed these devices in a pilot program and hear the encouraging results and best practices for this technology. This presentation will also highlight how the pilot was implemented, measurement and verification of kW and kWh reduction, ease of optimizer installation, development of an installation training program, and incorporation into a prescriptive incentive program.
1/20/2011
Opportunities for Incorporating LED Technology into Utility Portfolios Download 
LED technology has the energy efficiency industry buzzing. But are LEDs ready to be part of your utility program? If so, what program model is best for your customers? In 2009, Oncor launched its LED Outdoor Lighting program. In less than a year, it completed over 150 lighting retrofit projects and saved 210 kW and 4,575,400 kWh.
1/18/2011
Photovoltaic Systems, Energy Efficiency, and Residential Electricity Consumption in CA Download 
The California Solar Initiative is the largest customer-owned solar program in the history of the United States. A fuller understanding of the influence of PV and EE on household electricity consumption grows in importance as the total capacity of PV grows. This is the first study to integrate PV production, EE savings, telephone surveys and utility billing data.
1/20/2011
Picking a Standard: Implications of Differing TRC Requirements Download 
As more states have adopted portfolio standards for energy efficiency, many have selected the Total Resource Cost Test (TRC) as the cost-effectiveness threshold utilities must meet. Upon closer review, however, there are significant differences between jurisdictions in how the TRC is calculated and applied.
1/19/2011
Providing Online Energy Analysis can Spur Behavior Changes and Conservation Download 
This presentation discussed why similar behavioral programs should be designed to not only count savings,but to also determine more specifically what elements of the behavioral program are driving change.
1/19/2011
Reinventing Energy Efficiency for C&I Customers Download 
From 2005 to 2008 SnoPUD experienced major downward shifts in the performance of its C&I Energy Efficiency Program. To meet its own IRP conservation targets and sustain a viable C&I program, SnoPUD needed to execute a classic business turnaround in its C&I program. See how they turned significant challenges into effective and practical program solutions for their C&I base.
1/20/2011
S mart Grid Jigsaw Puzzle: Snapping it Together with Integrated DSM Download 
According to the EPA, less than five percent of EE programs have integrated components. Learn how the challenges to integrated demand-side management (IDSM) can be overcome by choosing the correct delivery mechanism and deploying the correct technology solutions. Focus will be placed on here and now Smart Grid solutions for integrating EE and DR.
1/20/2011
Say What? Using Segmentation Research to Guide Targeted Messaging Download 
Segmentation research divides markets into groups with similar demographic, psychographic or behavioral characteristics. Though this research should assist with program design and marketing, implementers and utilities are often unsure about how to make it actionable.
1/19/2011
Setting the PACE: The Babylon Experience Download 
Learn how a successful collaboration among a new municipal program, an existing utility program, and residential customers has become a potent model for energy efficiency programs nationwide. Data highlighted in this presentation will demonstrate how success can be enhanced for both municipal and utility EE initiatives.
1/18/2011
Smart Communications for Smart Grid: Customer Education and Outreach Download 
Rather than just looking at the successes from one project, this session provided an interesting overview from a number of different Smart Grid projects. Also included were lessons learned so utilities can help their own Smart Grid projects succeed and avoid the mistakes of others.
1/19/2011
Smart Grid Opportunities for Utilities throughout the Electricity Lifecycle Download 
This intriguing paper illustrates how NSTAR Electric and Gas Corporation is launching a variety of Smart Grid initiatives that touch each of these areas and allow suppliers, utility employees, and customers to contribute to the more efficient use of resources and grid operation.
1/19/2011
Smokey the Bear Would be Proud: Social Marketing Programs Around North America Download 
Social marketing continues to be an important part of rebate-driven DSM programs. Hear the results and learn about the activities of five social marketing projects, which were all reviewed by the author using a framework analysis.
1/18/2011
Soup to Nuts: Building EM&V into Program Design Download 
Learn why early involvement of evaluators can be invaluable to the cost-effective development of EM&V plans for customer programs.
1/19/2011
The Customer of the Future Download 
Learn more about the customer of the future including Gen Y trends, expansion of electronics, Smart Grid and smart meters, etc.
1/18/2011
The Impact of Cell Phones on Evaluation Survey Quality Download 
According to recent estimates, 25% of American households do not have a landline and rely solely on cell phones. This shift presents a challenge for research and evaluation that relies on surveys. Discover how it is possible to conduct surveys that make use of a traditional RDD sample and a cell phone sample.
1/19/2011
The Journey to Rebuild New Orleans "Energy Smart" Download 
Learn how Entergy New Orleans effectively partnered with the City Council and community stakeholders to change a culture and develop a sustainable approach to energy efficiency and the environment for rebuilding New Orleans.
1/18/2011
Towards Zero Net Energy College Campuses: LACCD Download 
This is the first community college district in the nation that plans to generate all of its own electricity via installation of additional photovoltaic farms with the goal of producing one megawatt per campus. The presenter summarized the policy, technology and funding mechanisms that will enable LACCD's nine campuses to eventually become zero net energy.
1/20/2011
Two Papers without a Common Thread - Two topics too good to leave off the program! Download 
Third party contractors can provide expert services and reduce the need for adding staff. However, there are also limitations to relying too heavily on third parties for program implementation. This paper offers a checklist of considerations for program administrators choosing one approach or another.
1/20/2011