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Program Design & Implementation
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A Best Practice Study of Energy Education Approaches for Low-income Weatherization Programs (paper) Download 
12/6/2004
A Brief Look at Over Two Decades of Energy Efficiency Programs Download 
Features a brief look back at the innovations, challenges, results and lessons learned in program design, implementation, marketing and communications.
5/4/2010
A Little Power Goes a Long Way in A NY Energy Office (paper) Download 
12/8/2003
A Smart Residential Pricing Program: Lessons Learned in a Real-Time Pricing Pilot Download 
Presents the BGE Smart Energy Pricing Program, a pilot project with more than 1,000 participants.
4/28/2009
A Team Approach to Generating Energy Efficiency in Commercial Markets (paper) Download 
12/6/2004
Achieving Deep Refrigeration Energy Savings in the Grocery Market Download 
Discusses the programmatic approach required to gain traction and succeed in the grocery market, different areas of potential in the market, and the attendant benefits associated with operating an integrated DSM program that addresses grocery. Click here to watch video
12/9/2010
Achieving Deep Refrigeration Energy Savings in the Grocery Market (audio) Download 
Discusses the programmatic approach required to gain traction and succeed in the grocery market, different areas of potential in the market, and the attendant benefits associated with operating an integrated DSM program that addresses grocery.
12/9/2010
Achieving Energy Savings in the Affordable Housing Market Download 
Highlights Advanced Energy's partnerships with Habitat for Humanity and numerous community development corporations in North Carolina.
4/29/2009
AEP Texas CitySmart Program: A Market Transformation Success Story for Local Governments Download 
Describes how the AEP Texas CitySmart pilot program is transforming the market for energy efficiency improvements in Texas cities.
1/29/2008
AEP Texas CitySmart Program: A Market Transformation Success Story for Local Governments (paper) Download 
1/31/2008
An Assessment of the Competitive HERS Rating Delivery Infrastructure Download 
2/6/2006
An Innovative Approach to an Energy Reduction Program for a Large College Campus (paper) Download 
12/6/2004
An Unforgettable Renewable Energy Demonstration Experience in CA's Chino Basin (paper) Download 
2/6/2006
Analyzing Program Results to Strategize for ETO's New Building Program Download 
Examines how the savings from completed projects from the Energy Trust New Buildings program are distributed throughout a range of building sizes
1/29/2008
Analyzing Program Results to Strategize for Future of Energy Trust New Buildings Program (paper) Download 
1/28/2008
Are You Ready to Catch a Wave this Big Download 
Takes a look look into the future of energy services and how we get from the bag phone era of energy services to the iPhone era.
4/28/2009
Barriers and Opportunities in the High-tech Market Sector Download 
Learn about the energy-related needs unique to the high technology market segment.
1/29/2009
Barriers and Opportunities in the High-tech Market Sector (paper) Download 
1/29/2009
Beginner's Luck? Designing and Implementing a Net-to-Gross Study Download 
Net?to?gross (NTG) research is a heavily debated topic. . In 2012, NV Energy (NVE) commissioned primary net?to?gross research for the first time for their entire DSM portfolio, which encompasses a wide variety of program types. This presentation will discuss the research approaches, collaborative process employed during the study design and implementation, and how NVE used the results to inform their program deployment plans.
10/17/2012
Benchmarking, Comprehensive Resources, & Portfolio Management (paper) Download 
1/30/2008
Best Practices in Labeling and Reducing Energy Use in Consumer Products and Commercial Buildings Download 
Helps program implementers and policy makers in North America find inspiration for new programs from energy efficiency and climate change prevention efforts in other countries.
6/4/2009
Best Practices of Energy Efficiency Portfolios: Findings from the National Best Practices Study Download 
Shares the results of recent findings from the National Energy Efficiency Best Practices study regarding Best Practices of Energy Efficiency Portfolios.
1/31/2008
Breaking Down the Barriers to Efficiency Improvements in the Rental Housing Market Download 
Discusses Midwest Energy's Pay-As-You-Save Program, an innovative program that reaches out to the landlord-tenant community and focuses on raising energy efficiency standards throughout a diverse region.
1/29/2008
Breaking Down the Barriers to Efficiency Improvements in the Rental Housing Market (paper) Download 
1/30/2008
Building Customer Relationships: But Then Again, How Much "Relationship" Do Customers Really Want? Download 
Provides summary information that outlines business customer preferences for the type of relationship they want with their energy service provider and the implications of those preferences for the specific types of new service options in which they are likely to find value.
1/31/2008
But Isn't Energy Efficiency Built into All Electronics Download 
A must for those intent on decreasing energy use of consumer and business electronics-a rapidly growing energy load.
1/29/2009
But Isn't Energy Efficiency Built into All Electronics? (paper) Download 
1/29/2009
Case Study: Staying Ahead of the Curve: Responding to Shifting Baselines Download 
Provide case studies of how two utilities have successfully monitored the baseline conditions their programs operate in and responded to shifts in baselines in their energy efficiency program designs.
4/29/2009
ComEd CARE - Proactively Targeting Residential Customers Download 
Learn how ComEd began a multi-faceted initiative to help customers manage their energy use through behavioral changes and assistance where necessary.
5/8/2007
ComEd's Energy Usage Data System (EUDS) Download 
Discusses ComEd's Energy Usage Data System, an enterprise Web application that empowered customers to manage the end-to end process of energy usage data requests.
5/6/2010
Coming Into the Spotlight: Finding a Starring Role for Community-based Initiatives Download 
Case studies from across the U. S. examine 3 potential roles for community-based programs. Implementation approaches & results are examined to understand how community-based programs might be used as a transmission and distribution deferral strategy; to channel customers into existing energy efficiency programs; & to change behavior.
2/7/2012
Commerce/Commonwealth Energy's Renewable Distributed Generation Mini-Grid Program (paper) Download 
2/6/2006
Community-based Marketing Techniques for a Direct Install: A case study Download 
Read how SmartWatt Energy - working on the behalf of Ntl. Grid - developed a partnership at a grass roots level and how this approach effectively implemented National Grid's Small Business Direct Install program.
5/16/2012
Comprehensive DSM Program: Effectiveness of Capturing Identified Potential Energy Savings Download 
Explains how the MidAmerican Efficiency Partners program can effectively capture the next ten years of identified potential energy savings.
2/10/2010
Connecting with the C&I Customer Download 
Building awareness & adoption for new programs with C&I customers poses some unique challenges. Learn which channels resulted in the best market response and which channels were the most cost-effective.
5/16/2012
Cool Shops Program: Energy Conservation at a Store Near You (paper) Download 
1/29/2007
Creating a Hybrid Model of Program Implementation Download 
Learn how KeySpan created a hybrid model of program operation consisting of in-house program design and management staff, while using vendors for program implementation.
5/8/2007
Creating a Market for Efficiency Services in the Independent Grocery Sector in CA (paper) Download 
12/8/2003
Delivering Whole-Building Performance: Benchmarking, Comprehensive Resources & Portfolio Management Download 
Speaks to the growing national interest in clean energy, energy efficiency and climate change.
1/31/2008
Design and Implementation of Custom Energy Efficiency Programs for Massachusetts Municipal Utilities Download 
1/31/2013
Designing a Results-oriented Energy Efficiency Program in 90 minutes Download 
Learn the basics on designing a DSM program.
5/17/2011
Designing an Early-replacement A/C Rebate Program for High Energy Savings Download 
Presents KCP&L's unique Cool Homes program designed to reduce energy consumption and gain measurable, cost-effective energy savings that immediately impact the utility.
1/29/2009
Designing an Early-replacement A/C Rebate Program for High Energy Savings (paper) Download 
1/29/2009
Designing and Launching a DSM Program for Business Customers Download 
Describes APS' unique approach and offer a model for other utilities or governmental organizations seeking to design and implement a DSM program.
1/30/2008
Designing and Launching a DSM Program for Business Customers (paper) Download 
1/30/2008
Designing, Developing and Operating Oregon's New Building Efficiency Program (paper) Download 
12/6/2004
Developing and Marketing Successful DSM and Energy Efficiency Programs Download 
Learn how to overcome these hurdles through careful messaging, market research, creative rebates and incentives to increase participation and maintain persistence in DSM programs.
5/8/2007
Developing and Running In-House Programs Download 
Challenges and benefits of PG&E's in-house implementation will be discussed.
5/8/2007
Developing Upstream HVAC Programming in the Northeast Download 
Enables attendees to understand the drivers behind a decision to move upstream rather than continue to exclusively pursue end-use customers and HVAC contractors.
11/18/2009
Developing Upstream HVAC Programming in the Northeast (paper) Download 
1/30/2008
Devising and Implementing a Successful Strategy to Increase Agricultural EE (paper) Download 
1/30/2008
Devising and Implementing Successful Strategy to Increase Agriculture Energy Efficiency Download 
Provides practical results on the marketing, community outreach, and customer recruitment strategies that Global Energy Partners devised to achieve acceptance of the energy efficiency programs among agricultural producers
1/30/2008
DOE High Performance Windows Volume Purchase Program Download 
Features an overview of the DOE High Performance Windows Volume Purchase program and how companies can benefit from it. WATCH THE VIDEO
5/26/2011
DOE's Guidelines for Home Energy Upgrade Professionals Download 
Learh how the DOE is developing tools for the home performance industry.
5/16/2012
DSM Implementation Contracts & Stakeholder Advisory Groups Download 
Discusses key issues you should consider before outsourcing your program.
4/28/2009
DSM Modeling Tool Panel Session What is Out There? (paper) Download 
2/6/2006
Duke Energy's K-12 Outreach Program Download 
Discusses Duke Energy's Get Energy Smart Program, co-developed with Scholastic.
4/29/2009
EISA: The End of Residential Lighting Programs? Download 
Discusses the The 2007 Energy Independence and Security Act (EISA) and how it sets new efficiency standards for general service light bulbs, requiring that bulbs be 25-30% more efficient than the currently available incandescent technology.
5/17/2011
Emerging Policies and Utility Best Practices for Access to Energy Data Download 
Discusses utility best practices, voluntary program initiatives and government mandates to make building energy performance information.
4/28/2009
Enbridge's Commerical E-Tools: Making DSM More Efficient Download 
Shares how it uses its commercial e-tools to enhance gas and electric DSM results for its programs.
5/7/2008
Energy Efficiency for Multifamily: Why and Why Now? Download 
The focus is on a utility sponsored southeastern residential program that is now in its second year. Year one goals of that program were successfully met and then exceeded largely because of the launch of a multifamily-existing component which accounted for 54% of MWh earned. Detailed best practices discovered through this program's research, design, and implementation are also included.
10/16/2012
Energy Efficiency Investments in the Midst of an Economic Downturn Download 
Learn how the recent economic downturn has impacted large business incentive programs and how customers, trade allies, and program implementers have responded.
2/10/2010
Energy Efficiency Showcase of Homes Download 
Describes a residential energy efficiency "makeover" program, and share the results and lessons learned. Starting in July 2006, six homes in the Chicagoland area underwent comprehensive energy-saving overhauls as part of ComEd's CARE Energy Efficiency Showcase program.
1/31/2008
Energy Efficiency Showcase of Homes (paper) Download 
1/31/2008
Energy Efficiency Southern Style Download 
Learn how utilities are implementing programs with aggressive energy efficiency goals.
4/28/2009
Energy Efficient Lighting in Residential New Construction (paper) Download 
12/6/2004
Energy Program Outsourcing (paper) Download 
12/6/2004
Energy Savings from Refrigerators: Still Plenty to be Had! Download 
Provides delve into the details including how to collaborate with retailers and trade allies, as well as information the pros and cons of recycling vs. retiring.
5/6/2010
ENERGY STAR Resources for Data Center Programs Download 
Data centers are one of the fastest growing market sectors in terms of energy use. Several utilities have launched programs that reward energy efficiency retrofits in new and existing data centers. The EPA is documenting the best practices for data center program design and implementation.
5/17/2012
ENERGY STAR's HVAC Quality Installation Program Download 
Provides an overview of the program and how it can help your customers save energy.
5/5/2008
Engaging the Industrial Sector in Efficiency and Renewable Energy Programs Download 
Discusses some highly effective programmatic approaches that have demonstrated considerable success in promoting both energy efficiency and renewable energy projects in the industrial sector.
2/10/2010
Engaging with Customers on EE - Is it Monsters Inc-2? Download 
Learn about an innovative strategy for drawing residential customers into a constructive dialogue.
2/10/2010
Enhancing C&I Programs and Customer Experience through Fuel Blind Screening Download 
Hear how fuel blind screening can help program administrators increase savings per participant in a cost-effective way while improving the customer experience. Electric and gas projects screened separately may not be cost-effective, but through fuel blind screening, a cost-effective custom C&I program may be identified by combining gas and electric savings or by including non-gas, non-electric benefits in its total resource cost test.
2/7/2012
Examining and Promoting Energy Efficiency in Public Power Download 
This presentation highlights the efforts of public power utilities in these areas; provides a snapshot of energy efficiency and demand-side management activities at public power utilities; and explores obstacles that have inhibited the deployment of energy efficiency programs and T&D efficiency upgrades.
2/8/2012
Eye of the Beholder, An Examination of Meaningful Survey Designs Download 
This presentation utilized examples from various energy efficiency studies to illustrate how survey construction impacts core research tenets of providing valid results. The speakers presented specific examples of how data from evaluations can be interpreted/misinterpreted or misunderstood when adequate attention is not paid to the designing of the survey instruments during planning, designing and implementing program evaluations.
10/16/2012
Fast-Start Energy Efficiency: Illinois Style Download 
Highlights methods used for quick launch of ComEd's Smart Ideas for Your Business programs.
1/28/2009
Fast-start Energy Efficiency: Illinois Style (paper) Download 
1/28/2009
Five Solar Water Heater Programs & 1000 Installations Later (paper) Download 
12/6/2004
Focus on Energy's Multi-family Natural Gas Program Download 
Shares how WI's Focus on Energy's Apartment & Condominium Efficiency Services Program met challenging natural gas savings goals through targeted marketing, specialized incentives and education in new and existing buildings.
1/27/2009
Focus on Energy's Multi-family Natural Gas Program (Paper) Download 
1/27/2009
Future Forward: Presentations by MIT Students Download 
MIT students and faculty are conducted research funded by the utility industry to consider new models that leverage the benefits of community-based resources to meet large and aggressive utility, state, and national energy efficiency policy objectives.
5/5/2010
Gas Utility Growth Programs and DSM: Friends or Foes Download 
Shares the perspective from the gas industry facing a challenge to to pursue growth initiatives and DSM programs simultaneously.
1/27/2009
Gas Utility Growth Programs and DSM: Friends or Foes (Paper) Download 
1/27/2009
Getting the Most out of ENERGY STAR on Campus and the SUNY Fredonia Approach (paper) Download 
1/28/2008
Getting the Most out of the ENERGY STAR on Campus and the SUNY Fredonia Approach Download 
Discusses what needs to be done to ensure campuses achieve maximum benefits from ENERGY STAR equipment used on campus and what else should be done for a campus-wide plug-load efficiency policy.
1/29/2008
Goverance Strategies for Effective Energy Program Planning and Administration (paper) Download 
12/6/2004
Holding Consultants Accountable: Carrot, Stick, Both, Neither? Download 
Covers how the Energy Trust of Oregon develops its residential program goals and accountability targets for its consultants.
5/8/2007
Home Performance with ENERGY STAR Download 
Provides information on this national program from the U.S. EPA and U.S. DOE, as well as illustrate on one or two utilities are implementing the program at a local level.
5/5/2008
Home Performance with ENERGY STAR: A Comparison of Implementation Strategies Download 
Provides attendees with the "best practices" and "lessons learned" from program sponsors currently implementing this innovative program in more than 20 states.
1/30/2008
Home Performance with ENERGY STAR: A Comparison of Implementation Strategies (paper) Download 
1/30/2008
How Green Power is Reshaping Customer Solutions (paper) Download 
12/6/2004
How Program Implementers Can Work with the National ENERGY STAR Efforts Download 
Learn how ENERGY STAR offers a suite of tools and resources to reduce the time and expense of going to market with your energy efficiency program.
5/8/2007
How to Identify Unique Companies in Energy Efficiency Programs (paper) Download 
1/27/2007
How Zero-Interest Loans and Municipal Partnerships Can Lead to Residential Renewable Installations Download 
Highlights how the PowerHouse program overcame barriers, as well as the successful marketing strategies used to to get the public involved.
1/28/2009
How$mart Update: How Midwest Energy has Transformed the Rental Market Download 
Update on How$mart reaches out to landlord-tenant community and focuses on raising energy efficiency standards throughout a diverse region.
1/29/2009
How$mart Update: How Midwest Energy has Transformed the Rental Market (paper) Download 
1/29/2009
HPweES (Home Performance with ENERGY STARĀ®) in AZ, a model for Market Transformation Download 
Learn about the evolution of an HPwES Program from concept through implementation to evaluation and continuous improvement. This particular program illustrates how combining ARRA funds and utility rebate programs, with an evaluation process and emphasis on continuous improvement, can create a sustainable Home Performance industry.
10/16/2012
Impact of Multi-pack Lighting Coupon Promotions (paper) Download 
1/29/2007
Implementation in a Competitive Market Download 
2/6/2006
Implementing The Continuous Commissioning Process In Retrofit Projects (paper) Download 
12/6/2004
Improving Cost-Effectiveness of Residential New Construction Programs (paper) Download 
12/6/2004
Improving Energy Productivity: Success and Remaining Potential (paper) Download 
12/6/2004
Improving RFPs and Proposals for Better Programs (paper) Download 
1/29/2007
Improving Small Business Customer Satisfaction Through Energy Efficiency Download 
1/29/2013
In Search of SMC's for DSM (paper) Download 
12/8/2003
Ingredients for a Successful Direct Install Program Download 
Compares and contrasts the variations of several direct install approaches; highlights the drivers behind those variations; and emphasizes results, lessons learned and success indicators.
2/9/2010
Innovation in Retro- Commissioning Program Design: The Value of Customer Partnerships Download 
This paper discusses the pilot program and its unique approach to reach a large market segment deemed most likely to yield the greatest savings from a retro-commissioning based program. Program design, implementation and results are discussed, as well as the applicability of the pilot approach to other market segments which could benefit from a targeted market-specific methodology to retro-commissioning.
2/9/2012
Innovative Customer Web Portals that Drive Program Demand Download 
CPS Energy describes their innovative approach toward their energy efficiency portfolio design with a program website as a hub for their marketing campaign.
5/17/2012
Innovative School Building Retrofit Programs: How to get them done during tough economic times Download 
If your organization is proposing or in the midst of a lighting retrofit project for educational institutions, learn from experts who are fresh out of successful implementations. WATCH THE VIDEO
9/1/2011
Innovative Thinking for Recycling Programs: How to teach an old hog new tricks Download 
Read about lessons learned, program challenges and how the learnings influenced the marketing and program strategies for the Ameren IL Refrigerator Recycling Program.
5/17/2012
Integrating Evaluation Data Collection with Program Implementation... Download 
Provides real-world examples of the benefits of integrating evaluation data collection with program implementation efforts.
5/8/2007
Interactions between EE Programs funded under the Recovery Act & Utility Customer-funded EE Programs Download 
3/17/2011
It Takes More than a Rebate to Move a Market Download 
Learn how APS developed an effective and responsive framework for expanding the Arizona market for energy efficiency.
5/5/2010
Joint Programs Among Electric and Gas Utilities Download 
Learn about allocating costs and savings, tips from program management, and what kind of results to expect from joint program partnerships.
5/16/2012
Key Accounts: What They Want and What They're Getting from Utilities Download 
Shares some of the highlights of E Source's annual survey of Corporate Energy Managers to learn about their interests in energy-related issues including climate change, investments in renewables, and their expanded use and interest in energy efficiency and demand response programs.
5/8/2007
Key EE Lessons from Exemplary Program (paper) Download 
2/6/2006
Launching the Large-Scale Program Download 
Learn how one implementer has used innovative techniques to reach and successfully encourage a high volume of interested customers to meet very aggressive participation targets in a variety of market environments.
11/12/2009
Lessons for Program & Portfolio-level Staff, & Implementers... Download 
Select findings from the 2010-2012 nonresidential process evaluations conducted concurrently for SCE & SDG&E were examined. The purpose of the study was to serve as a midpoint check to provide feedback to both utilities, as well as 3rd party implementers, and to inform filings for bridge funding and the next program cycle. Recommendations were structured by level of implementation (portfolio, program), value to implement, and complexity for implementation.
10/16/2012
Lessons from Successful QA and QC Download 
Shares observations, issues, new best practices, and lessons learned from implementing QAQC programs.
1/29/2008
Lessons from Successful QA and QC (paper) Download 
11/22/2009
Lessons Learned in Impacting Industrial Energy Efficiency Download 
This paper delivers lessons learned & practical information on how to tackle the industrial market by understanding what similarities exist within "clusters" of similar types of manufacturing businesses.
2/7/2012
Leveraging PACE Financing to Achieve Commercial-sector Energy Efficiency Goals Download 
Update your knowledge about Property Assessed Clean Energy (PACE) financing, also known as tax lien financing, for the commercial building sector. This thought-provoking paper contemplates how utilities and demand-side management providers can leverage or complement PACE programs to achieve energy and load reduction goals in commercial and industrial sectors.
1/18/2011
Light Bulb Fund Raiser Leverages Community Groups in EE & Peak Shaving Initiative (paper) Download 
1/29/2007
LIPA's Commercial Construction Incentives for Green Buildings Download 
Discusses how LIPA adopted a Green Building incentives program and compares other incentive programs from around the country.
1/29/2008
LIPA's Commercial Construction Incentives for Green Buildings (paper) Download 
1/28/2008
LIPA's Customer-Driven Efficiency Program Evaluation Download 
Identifies how to better overcome market barriers to implementation of audit recommendations, as well as to assess the energy and demand savings that can be attributed to audits.
5/8/2007
LIPA's ENERGY STAR-Labeled Homes Program Download 
Shows how LIPA is working with the home builders and the towns to make the transition as seamless as possible.
5/8/2007
M&V Requirements Link new Existing Energy Efficiency Financing Models Download 
Discover innovative energy efficiency program financing models that move beyond the traditional ratepayer financed model. You will hear about five financing models that have recently been proposed and implemented; and examine how the net energy savings from these financing approaches can be measured and verified to support integration with existing utility programs.
1/18/2011
Making the Grade Download 
Receive practical advice for launching your own school-based energy education programs. WATCH THE VIDEO
12/15/2011
Managing an In-Home Energy Display Pilot Project Download 
Presents the challenges in both design and implementation for conducting an in-home energy display market test. Our three presenters will cover issues to address design, the necessity for clear goals and objectives, lessons learned in the areas of project design, participant acquisition, participant communication, contractor involvement and analysis.
7/9/2009
Managing an In-Home Energy Display Pilot Project (audio) Download 
Presents the challenges in both design and implementation for conducting an in-home energy display market test. Our three presenters will cover issues to address design, the necessity for clear goals and objectives, lessons learned in the areas of project design, participant acquisition, participant communication, contractor involvement and analysis.
7/9/2009
Managing Your Contractors Download 
Provides resources and ideas to help you manage your contractor network.
5/5/2008
Market Based Collaboration to Deliver EE and Economic Deve. in the Agriculture Sector (paper) Download 
2/6/2006
Market Transformation Resource Acquisition Not Really It's Market Share Download 
Encourages legislators and program sponsors to recognize that energy efficiency programs should have no fixed end points but should engage in continuous promotion.
1/28/2009
Market Transformation? Resource Acquisition? Not Really. It's Market Share (Paper) Download 
1/28/2009
Marketing & Implementing an Energy Leadership Challenge Download 
Learn how Efficiency VT invited its largest C&I customers to take its Energy Leadership Challenge. We share the lessons learned during the launch and first year of implementation.
5/16/2012
Marketing EE to Small and Mid-sized Commercial Customers Using Web-based Tools Download 
Discusses the innovative ways efficiency can be marketed to and implemented for small- to mid-sized commercial customers utilizing a simplified, participation-oriented web-based tool, and innovative outreach.
1/29/2008
Maybe that Monday Morning Quarterback has a Point? Download 
Discusses two specific instances in Wisconsin's statewide Focus on Energy program where program staff worked in collaboration with evaluators to understand and then address issues raised by the evaluation team.
5/8/2007
Measuring Efficiency Achievement in High Performance Homes Download 
Demonstrates the actual energy performance of standard construction, ENERGY STAR, and Guaranteed Performance homes in the Phoenix area.
1/29/2008
Measuring Efficiency Achievement in High Performance Homes (paper) Download 
1/30/2008
Meeting the Goals of a Small Business Direct Install Program Download 
1/29/2013
Minimizing Free Ridership: A Successful, Focused Approach to Appliance Markdowns Download 
This panel brings together industry partners to discuss the design and implementation of the first successful pilot program to use the markdown model to promote energy efficient appliances.
2/8/2012
Money on the Table: Download 
This paper will use benchmarking findings from more than a dozen programs to review common utility practices for DR program design and operation and to identify what utilities are doing to 1) make DR more central to utility operations and planning, and 2) create more value for the DR capacity that is developed.
2/8/2012
Moving the Market: Lessons's Learned from PECO's Smart Home Rebate Program Download 
PECO's Smart Home Rebate Program transformed the market. Lessons learned on how to redesign programs in order to reach ambitious energy savings goals are shared.
5/17/2012
Moving Toward Zero Energy Commercial Buildings Download 
Shares information on promising technologies and what research has demonstrated works and doesn't work.
11/19/2009
Moving Toward Zero Energy Commercial Buildings (audio) Download 
Shares information on promising technologies and what research has demonstrated works and doesn't work.
11/19/2009
National Grid - AESP Energy Award for Outstanding Achievement in Program Implementation Download 
Discusses lessons learned and tips to success that National Grid has amassed from its 20 years of energy efficiency program implementation.
5/5/2008
Natural Gas: A Critical Path for the Future Download 
Illustrates the need for an increased focus on targeted natural gas conservation programs, and provides best practices and lessons learned from a highly successful large-scale natural gas efficiency program.
1/27/2009
Natural Gas: A Critical Path for the Future (Paper) Download 
1/27/2009
NEEP - AESP Energy Award for Outstanding Achievement via Collaboration for Program Implementation Download 
Discusses how the program used a multi-level approach to make qualifying fixtures available to customers and electrical contractors, and developed a suite of innovative marketing materials to reach out to critical target groups.
5/5/2008
New Homes Programs - Going beyond the STAR? Download 
Shares information on their new homes programs, what drove the planning and design process for the programs, why or why not ENERGY STAR standards are included as part of the program platform as well as program results to date, savings per home and plans going forward. WATCH THE VIDEO
8/18/2011
Ni hao! Howdy! Hola! Tales from Community Outreach Events (paper) Download 
1/29/2009
Ni hao! Howdy! iHola! Tales from Community Outreach Events Download 
Learn innovative ways to connect with hard-to-reach customers, and obtain methods to validate that customers are hearing and acting on messages.
1/29/2009
Not Quite Retrocommissioning: Download 
In the fall of 2009 Franklin Energy Services launched a Retrocommissioning (RCx) pilot program for one of its clients. Unique to this pilot program is the inclusion of an operations and maintenance review phase that targets operation and control measures prior to proceeding with retrocommissioning in selected facilities.
1/19/2011
NSTAR's Energy Star Benchmarking Initiative (paper) Download 
12/6/2004
NW Ductless Heat Pump Project Download 
Shares the potential and early findings associated with NEEA's NW Ductless Heat Pump Project.
12/10/2009
NW Ductless Heat Pump Project (audio) Download 
Shares the potential and early findings associated with NEEA's NW Ductless Heat Pump Project.
6/23/2010
Occupant Energy Index: Understanding How Occupant Behavior Impacts Energy Use Download 
Examines the impact of using real past weather data as compared to using the 30 year average data on the electrical demand and energy use of a home.
1/30/2008
Occupant Energy Index: Understanding how Occupant Behavior Impacts Energy Use (paper) Download 
1/30/2008
On Demand Tankless Water Heater Program: An Update from the Field (paper) Download 
1/29/2007
On Demand, Tankless Water Heater Programs (paper) Download 
2/6/2006
Oncor Electric Delivery's Implementation of ENERGY STAR's HVAC QI Program Download 
Provides lessons learned and findings from Oncor's experience with the this new ENERGY STAR initiative.
5/5/2008
Oncor's Take a Load off Texas Download 
Discusses how Oncor created a program that would put them face-to-face with consumers.
4/28/2009
Ontario's Green Energy Act: Steering A New Course for the Electricity Sector Download 
Gives an overview of the Ontario's landmark Green Energy and Green Economy Act, 2009 (GEA), which was passed into law on May 14, 2009 and for which the Ontario Power Authority is integral to implementation.
9/10/2009
Ontario's Green Energy Act: Steering A New Course for the Electricity Sector (audio) Download 
Gives an overview of the Ontario's landmark Green Energy and Green Economy Act, 2009 (GEA), which was passed into law on May 14, 2009 and for which the Ontario Power Authority is integral to implementation.
9/10/2009
Optimizing Energy Performance in Hotels (paper) Download 
2/6/2006
Pacific Gas & Electric Company - AESP Energy Award for Outstanding Achievement in Program Innovation Download 
Describes how PG&E partnered with high-tech customers operating data centers and IT infrastructure, to develop a portfolio that will drive energy efficiency accomplishments in this market segment.
5/5/2008
Payment Plus: a Low-Income Education & Arrearage Forgiveness Program (paper) Download 
12/6/2004
Peeling Back the Onion of National Grid's Small Business Energy Efficiency Program (paper) Download 
1/31/2008
Progress Energy Neighborhood Energy Savers Program Download 
Learn how Progress Energy engages community and neighborhood leaders, as well as the media, to kick off the program and evangelize on the value of education and how the implementation of small measures can reduce energy consumption and positively impact utility bills.
4/28/2009
Project Expediters TurbochargeNational Grid's C&I Programs Download 
2/6/2006
Reaching Out to Ethnic Customers (paper) Download 
12/6/2004
Reaching the Hard-to-Reach: Lessons from the California Multi-Family Market (paper) Download 
12/6/2004
Real-time Feedback in a Boarding School Setting: A Case Study Download 
A case study including deployment, data, student and faculty response, along with results from a focus group and user study, will be explored and discussed.
2/10/2010
Reaping Benefits of an Agressive Guest Room Energy Management Program (paper) Download 
1/31/2008
Residential E-Tools Download 
Provides a case study of how one utility is using residential e-tools to assist its residential customers.
5/7/2008
Retiring those Old Appliances Download 
Providess information on how to develop and implement effective appliance recycling programs.
5/7/2008
Rising Tide of APS' DSM Programs Raises all Boats Download 
Explains Arizona Public Service's approach to engaging and supporting market players (e.g., trade allies and schools) as a model for other utilities or governmental organizations seeking to design and implement energy efficiency products and services.
1/28/2009
Running an Effective Portfolio of DSM Programs Download 
Describes the portfolio of nine energy efficiency and demand response programs currently being administered by six Texas utilities.
5/8/2007
San Diego Gas & Electric's Retrocommissioning Program Download 
Discusses SDG&E's innovative pilot retrocommissioning (RCx) program that led to the successful deployment of a full-scale program for the 2006-2008 program cycle.
4/28/2009
Selecting 3rd Party Energy Efficiency Programs Download 
Discusses approaches that help ensure selection of high quality administrators and establish the proper foundation for successful programs. WATCH THE VIDEO
6/2/2011
Serious Programs for Plug-load Hogs and Phantoms Download 
Raises awareness of the significant opportunity to reduce plug-load electric usage with programs that effectively target smaller customers.
1/29/2009
Serious Programs for Plug-load Hogs and Phantoms (paper) Download 
1/29/2009
Serving the Multifamily Market Download 
Learn how a few programs are designed and implemented to overcome common barriers (split incentives, policy disincentives, lack of expertise), their impacts, and lessons learned from the leading programs in the country.
8/6/2009
Serving the Multifamily Market (audio) Download 
Learn how a few programs are designed and implemented to overcome common barriers (split incentives, policy disincentives, lack of expertise), their impacts, and lessons learned from the leading programs in the country.
8/6/2009
Setting the PACE: The Babylon Experience Download 
Learn how a successful collaboration among a new municipal program, an existing utility program, and residential customers has become a potent model for energy efficiency programs nationwide. Data highlighted in this presentation will demonstrate how success can be enhanced for both municipal and utility EE initiatives.
1/18/2011
Shedding Light on the Newest Developments in LED Lighting Technology Download 
Learn about the newest developments in LED lighting technology and how the industry standards are changing to accomodate these advancements.
5/17/2012
Silicon Valley Power's Data Center-focused Energy Efficiency Programs Download 
1/29/2009
Silicon Valley Power's Data Center-focused Energy Efficiency Programs (paper) Download 
1/29/2009
Slowing the Downward Spiral for Low-income Customers: A Utility's Initiative Download 
Presents the program concept, findings after the second year of a three-year program evaluation, and results of the program in terms of payment into the utility and other non-energy benefits.
1/29/2009
Slowing the Downward Spiral of Low-income Customers: A Utility's Perspective (paper) Download 
1/29/2009
Small Utilities; Big Programs Download 
Discusses the customer benefits of unique partnership with Oglethorpe Power.
5/18/2011
Social Marketing: Give a Boost to Your DSM Portfolio Download 
Discusses tools to capture customers' attention, provide them the important information to overcome barriers, and get them to take action.
4/28/2009
Streamlined Program Delivery and Tracking via Online Database Systems Download 
Learn how this online database management system handles all aspects of program administration including applications, installation reporting, inspection sampling and resulting adjustments, incentive/invoice processing, and budget management.
5/8/2007
Streamlining Processes and Expanding Offerings to Reach Mid-sized Businesses (paper) Download 
2/6/2006
Successful Commercial Implementation Tactics Revealed (paper) Download 
1/29/2007
Sure Bet Direct Install Penetrates Hard-to-Reach Market Segment Download 
Details how the already successful Nevada Sure Bet Commercial Incentive Program developed a new program to address the underserved small commercial market.
4/29/2009
Sure Bet Program Offers Comprehensive Services To NonRes. Sector in NV (paper) Download 
2/6/2006
Tales from the Dark Side: Five Ways to Miss Industrial Energy Savings Opportunities Download 
2/7/2012
Technical Studies: Dust Magnets or Savings Generators? Download 
Do you ever wonder if Technical Studies (Energy Audit Reports) just sit on the customer's shelf & gather dust? What about studies paid for by utility incentive programs? This paper addresses these issues and more for the C&I incentive program for APS.
2/7/2012
That Old Fridge: Where Does it Go Download 
Shares the results and lessons learned from one of the most comprehensive impact and market evaluations of refrigerator removal programs ever conducted.
4/29/2009
The Advantages of a Team Approach to Evaluation and Implementation Download 
Evaluators and implementers often have an adversarial relationship even though their overall goal is essentially the same: improving energy efficiency programs. This presentation provides a case study of the collective work from the evaluators and members of the overall project team.
10/16/2012
The Business Case for DSM Download 
5/17/2011
The Challenges of Implementing DLC Programs in Rural Areas Download 
Read about lessons learned from the implementation of a direct load control program in northern Idaho. The social & cultural characteristics of rural communities influence customer perception of utilities & energy-efficiency programs. Marketing & implementation strategies that have succeeded in urban areas may not be appropriate in this different context. This paper examines the barriers encountered with a rural DLC program & the successful strategies employed to overcome the challenges.
2/9/2012
The Changing Residential Air-Conditioning Market Download 
2/6/2006
The Critical Connection between the M&V Contractor, Implementation Contractor and Program Manager Download 
Addresses how Nevada Power and Sierra Pacific handles this issue.
5/5/2008
The Effect of the CA 2005 EE Standards on Residential New Construction Program Design (paper) Download 
2/6/2006
The Energy Conservation Potential for Retro-Commissioning in Xcel Energy's Minnesota Area (paper) Download 
12/8/2003
The Energy Performance Score Download 
Discusses a program that has been implemented on a voluntary basis for new homes in Oregon and for a 5,000-home pilot for existing residences in Seattle.
5/5/2010
The Energy Performance Score, Where Efficiency and Sustainability Come Home Download 
Learn about Energy Trust of Oregon's new tool--the Energy Performance Score--that shows the Energy Index and Carbon Footprint of newly constructed homes in Oregon.
1/29/2009
The Energy Performance Score, Where Efficiency and Sustainability Come Home (paper) Download 
1/29/2009
The Evolution of Demand Response and Why it Matters to Utilities Developing Load Control Capability Download 
Identifies major differences in how utilities develop their demand response capability, and explain how various approaches fit with alternative resource planning and DSM strategies.
1/30/2008
The Evolution of DR & Why it Matters to Utilities Developing Load Control Capability (paper) Download 
1/31/2008
The Evolving Market Reality of Residential Electric Water Heating Download 
Discusses 'The Evolving Market Reality of Residential Electric Water Heating' and gives a clearer picture of the regulatory motivations that got us here and the technology options going forward. Click here to view video
9/16/2010
The Evolving Market Reality of Residential Electric Water Heating (audio) Download 
Discusses 'The Evolving Market Reality of Residential Electric Water Heating' and gives a clearer picture of the regulatory motivations that got us here and the technology options going forward.
9/16/2010
The Impact of Social Marketing Download 
Explores the evolution of energy efficiency marketing campaigns and how social issues such as global warming are affecting the messages.
5/8/2007
The Lights They are a Changing: Early results from EISA 2007 Download 
The presentation provided an update on how manufacturers, retailers and consumers have reacted to these requirements and answers some of the most pressing questions.
5/17/2012
The Missing Link in DSM Programs: Local and Statewide Partnerships (paper) Download 
1/29/2007
The Next Wave of Renewable Energy Consumers (paper) Download 
12/6/2004
The Power to Save - the Millville Elementary School Story Download 
Discusses how Millville Elementary's The Power to Save program program mobilized elementary school-aged children to be energy conscious through education and experiences, both at school and at home with their families.
4/28/2009
The Rising Tide of Arizona Public Service's DSM Programs Raises all Boats (Paper) Download 
1/28/2009
The Smart Meter Debate: Managing Key Risks During the Deployment Period (audio) Download 
Focuses on the deployment stages of the Smart meter lifecycle.
11/4/2010
The Stimulus Bill and ENERGY STAR's Appliance Rebate Program Download 
Provides information on how the energy efficiency industry can effectively assist states that have not yet established ENERGY STAR appliance rebate programs.
4/28/2009
The Third Annual Strategic Directions in the Electric Utility Industry Survey Download 
Shares key highlights on DSM and energy efficiency issues from these two timely surveys that address the IOU and public power utility perspective.
4/28/2009
The Total View of Energy Services and Energy Efficiency (paper) Download 
2/6/2006
The Who, What, Where, When, Why & "How To's" of Development a Retro Commissioning Program (paper) Download 
12/8/2004
Toronto Hydro's Peaksaver Program: A Successful Implementation on an Impossible Schedule Download 
Present how they accomplished this feat, including what went well and the obstacles they overcame in the process.
5/8/2007
Training Subcontractors for Effective Program Support Download 
Provides tools and techniques on delivering comprehensive services on a large scale using the trade ally partnerships.
5/8/2007
Transforming the Maryland Residential New Construction Market Download 
Read how EmPOWER MD blazed the trail in the residential new construction market for Maryland.
5/16/2012
Trends in Comprehensive Multifamily Rehab Programs Download 
Learn how to develop a comprehensive, whole building, approach to existing multifamily buildings for the next generation of energy efficiency programs.
2/9/2010
Unleashing the Power of Small Business Download 
Discusses ComEd's Smart Ideas for Your Business program which took a multi-pronged approach to reach the small business market.
2/9/2010
Unleashing the Power of Small Business Download 
Learn principles behind ComEd's Smart Ideas for Your Business Program's effective campaign that garnered a remarkable 25% response rate and traits of business owners most likely to participate.
2/9/2010
Using Behavioral Science to Drive Energy Efficiency Download 
Identifies the key drivers of behavioral change and discusses the challenges being addressed in successful pilot programs.
2/10/2010
Using Building Science To Recruit and Retain Builders for Your New Construction Program Download 
Covers overall strategies for new construction program design, as well as specifics on the building science training courses that APS offers and how turnkey training is available to add value to your program.
4/28/2009
Using Business Network Analysis to Target EE Marketing Efforts in Commercial Buildings (paper) Download 
12/8/2003
Using Commercial E-Tools for Custom Programs Download 
Shares the pros and cons of using a Web-based program, as well as provide suggestions for creating your own tracking system.
11/12/2009
Using Market Channels to Deliver Energy Savings Download 
Offers examples of how WECC has engaged market providers to gain a greater understanding of their business practices and to develop a program that works in partnership with the market.
1/30/2008
Using Market Channels to Deliver Energy Savings (paper) Download 
1/31/2008
Using the Principles of Social Marketing When Designing and Implementing Energy Efficiency Programs Download 
Focuses on the importance of developing appropriate marketing messages, understanding the audience, and working to change the behaviors of targeted customers.
11/12/2009
Using Tracking Systems to Strengthen Program Management (paper) Download 
1/29/2007
Water Heating: The New Frontier for Big Residential Energy Savings Download 
Discusses new, efficient water heater technologies, the nature of the water heater market, the savings potential of these products, and how residential energy efficiency programs can begin to capture these savings.
12/17/2009
Water Heating: The New Frontier for Big Residential Energy Savings (audio) Download 
Discusses new, efficient water heater technologies, the nature of the water heater market, the savings potential of these products, and how residential energy efficiency programs can begin to capture these savings.
12/17/2009
We Energies: DSM and Renewable Programs Download 
Features case study briefs along program tracking and examples of program saving results.
10/6/2009
WECC's Award-Winning Program for their Focus on Energy Programs Download 
Learn how WECC met these challenges and exceeded the program expectations using a mix of new and traditional marketing strategies.
11/12/2009
What You Should Know Before Starting an Energy Efficiency/DSM Program Download 
Learn from Westar Energy's experiences as they formed their Energy Efficiency/DSM department.
5/5/2008
What's Hot? In-home Energy Displays Download 
Discusses how to design and implement a pilot or full market program and some of the hurdles encountered by utilities that have undertaken these programs.
10/6/2009
When Utilities Join Forces Download 
Learn about the benefits of joining forces to help achieve program goals and increase customer satisfaction.
5/5/2010
Will Tomorrow's Restructured Markets Provide Opportunities... (paper) Download 
12/8/2003
Working Relationships in the Community and Government Download 
Reviews sampling of innovative partnerships that may be key to energy efficiency sustainability and good environmental practices.
1/28/2009
Working Relationships in the Community and Government (Paper) Download 
1/27/2009